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Jira Webhook Integration:

PreviousCreate Jira and Service Now TicketsNextUser Interface

Last updated 1 year ago

Step 1: Sign in as Admin into Jira account

To initiate the integration process, begin by logging into your Jira account as an administrator. This ensures you have the necessary permissions to configure webhooks.

Step 2: Go to Settings > System > Webhooks

Navigate to the "Settings" icon from the top right corner, then select "System," from the dropdown and finally click on "Webhooks." from the left menu. This is where you'll access the configuration settings for webhooks within your Jira system.

Step 3: Click on “Create a Webhook”

Within the Webhooks section, locate and click on the "Create a Webhook" option. This action will open a new page where you can specify the details of your webhook configuration.

Step 4: Add the following CloudDefense.AI URL on the Webhooks

  1. Replace the default URL with “https://acs-backend.clouddefenseai.com/jira-webhook/fetchLatestTicketInformation”

  2. Select the checkboxes highlighted in the screenshot below

  • Step 1: Sign in as Admin into Jira account
  • Step 2: Go to Settings > System > Webhooks
  • Step 3: Click on “Create a Webhook”
  • Step 4: Add the following CloudDefense.AI URL on the Webhooks